Shipping and Delivery

 

Namelyco ships to all locations within Australia and World-wide. We use a combination of Australia Post and courier services to ship our blankets + cushions. Once your order is shipped you will receive an email with tracking details.

All items on your order will be shipping together once all are produced.

Personalised Knitted Orders

All orders will be made and delivered between 2-4 weeks based on your order date. At all times we will endeavor to get your orders processed as quickly as possible. An email will be sent when your shipment has been dispatched with tracking details.

Lost/stolen packages
Namely Co does not accept responsibility for items that are lost or damaged when being sent out or returned to us. Please check that your address is correct when ordering, as we cannot accept responsibility or refund if an item has been returned to us. We will contact the customer and ask for correct address to arrange re-delivery.

If you have any questions please don't hesitate to contact us at hello@namelyco.com .

Australian Shipping

$10 Standard Shipping- 3-5 business days

$12 Express Post- next day metro

$25  International shipping - 10-15 Business days

Australian shipping - All parcels will be delivered via Australia post (dropped at your letterbox or door. If you are not available the parcel will return to your nearest Australian Post office and they will leave a card for pick-up.We also use Sendle (courier service) and you will be required to sign for your parcel on delivery.

Order Delivery times are provided as a guide only. Rural areas both in Australia and overseas may add additional delivery to the time frame.

Please note on international shipping : the recipient will be liable for any occurring local duty, taxes and other import costs that may be charged by customs.